Your order is shipped within 48 business hours. Please allow 2 to 5 business days for France, 3 to 6 days for Belgium and Luxembourg, and 4 to 8 days for Ireland, Canada, the United Kingdom, and Switzerland. These delivery times are indicative and may vary depending on the carrier and the period.

Yes. Delivery is free on all orders, with no minimum purchase. The final amount is always shown before you confirm your order.

Once your order has shipped, you will receive an email containing your tracking number. Enter this number, or your order number and email, in the tracking field at the top of this page to see the status of your package.

You have 45 nights to try it out. To initiate a return, email us at contact@pillovashop.com with your order number. Our team will inform you of the procedure within 24 to 48 business hours. All terms are detailed in our Return and Refund Policy.

As long as your order has not been shipped, we can change the delivery address or cancel the order. Please contact us as soon as possible at contact@pillovashop.com with your order number. Once the package has been shipped, it is unfortunately no longer possible to make changes.